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How to identify your best and worst customers

How to identify your best and worst customers

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Are some of your customers stars, bringing in money, skills and enhancing the reputation to your business? And are others quite frankly duds, bringing you hassle and actually losing you money on each sale? Simply asking these questions can lead you into making some useful changes to the way you do business – so you - – - read more >

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Garry Stephenson of SkyHiFotos

Garry Stephenson of SkyHiFotos

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Garry Stephenson, 55, has set up an innovative photography company just months after being made redundant. Garry, from Cannock in the West Midlands, was made redundant at Christmas from his job inspecting motor homes for a large local vehicle importer. His company SkyHiFotos.co.uk offers photography from an unusual angle – taken from the top of - – - read more >

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A 19th century Olderpreneur

A 19th century Olderpreneur

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The story of Madame Tussaud from women’s enterprise site moretolifethanshoes. And here’s the biography at the modern London wax works site. A pioneer of the cult of celebrity, Mrs T didn’t get her business going till her forties.

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BBC Radio 4 on finding a job after redundancy

BBC Radio 4 on finding a job after redundancy

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Philip Black has recently been made redundant at the age of 57. This programme in the Radio 4 Learning Curve strand follows him round London Olympia, talking to various exhibitors at the One Life Live show about what if anything they could do to help. Back in the studio, presenter Libby Purves interviews Laurie South - – - read more >

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Business books free online

Business books free online

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All the 150-or-so books from WeBooks.co.uk can be read for free online. The publisher makes its money if you buy a normal paper book or a printable PDF version should you tire of tabbing through page-by-page. But it is perfectly practical to read the whole book for free online, or at least dip into the - – - read more >

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Budget clarifies tax on selling your business

Budget clarifies tax on selling your business

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Owners of small businesses selling all or part of their business will only pay capital gains tax at 10 per cent. Months of speculation about changes to Capital Gains Tax were finally clarified in the Chancellor’s 12th of March 2008 budget report. The 10 per cent rate applies only to the first £1 million of - – - read more >

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Tony and Carol Avard of Drava Canine Services

Tony and Carol Avard of Drava Canine Services

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Tony and Carol Avard, from Whitfield on the outskirts of Dover in Kent, have built on a successful amateur interest in dogs to set up their own business. They have been breeding and showing Dobermanns for years as keen amateurs, even producing a Crufts best-of-breed champion. When Tony was 58 the couple went professional, starting - – - read more >

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